Although business entertaining is by no means uncommon in Switzerland, there is not as strong a business entertaining culture as some other, more southern European countries.

You are much more likely to be invited out for lunch than for dinner or breakfast. As with many other more northerly European cultures, the Swiss make a fairly strong separation between their work life and their private life — and so prefer to keep any business entertaining within the confines of normal working hours.

Thus entertaining will usually take place at a good restaurant at lunchtime. During the meal, it is possible to talk about business, but it might be wisest to delay introducing work related issues until the host raises the matter.

If invited out for a meal, the host will always expect to pay. Similarly, if you invite someone for a business lunch, you will be expected to pick up the bill.

As a highly regionalized country, the types of cuisine on offer vary from district to district and the Swiss can be inordinately proud of the regional specialities from their particular Canton. (Regional variations in cuisine are a good topic of conversation over a meal.)

Alcohol will usually be offered at lunch and dinner but many Swiss will refrain from drinking at lunch time. It is probably best to take your lead from your host. You may be surprised by the quality and variety of Swiss wine which are not really heavily exported and therefore little known internationally but are very good. Local wine is another good topic for the lunch table.

It is quite usual to tip in Switzerland. People very often round up to the nearest 10 CHF. As a rule of thumb, a tip of around 5% – 10% should be fine.

A brief overview of some key concepts to consider when doing business in Switzerland

Written and Produced by Keith Warburton

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Overview

This country profile has been produced to give a short overview of some of the key concepts to bear in mind when doing business with contacts in Switzerland. It is intended to be an aid to business people who have commercial dealings with counterparties in the country but should not be seen as an exhaustive guide to this topic or as a substitute for more substantial research should there be a need.

With this in mind, we have covered the areas which are key to a better understanding of the cultural mindset underpinning business dealings in Switzerland and which are, quite often, extremely different from the approach and thought processes associated with business in other parts of the world.

Therefore this briefing note is broken into short, bite-sized sections on the following topics:

  • Background to business
  • Business Structures
  • Management style
  • Meetings
  • Teamwork
  • Communication
  • Women in business
  • Entertaining
  • Top tips