As you would expect in a strictly hierarchical culture, managers are expected to lead quite strongly.
The boss is expected to make decisions (with or without wider consultation) and the decisions of the boss are expected to be carried out to the letter.
Directions should be given in a polite and friendly but definitive fashion. Spell out in detail what needs to be done – anything which is not explicitly requested, is likely to remain undone. This does not mean that subordinates are inefficient or lazy, merely that they expect the boss to know exactly what he wants to happen and to explain things to them fully.
In return for loyalty, the manager will often take on a paternalistic role with regard to colleagues. The manager is expected to take an interest in subordinates beyond their directly work-related duties. People are as likely to ask the boss advice on personal matters as they are on business issues.
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This World Business Culture profile is designed as an introduction to business culture in Nigeria only and a more detailed understanding needs a more in-depth exploration which we can provide through our training and consultancy services.