Business relationships in the Netherlands are informal with first name terms being generally used.
Everybody in the team has seemingly similar status and to pretend to be somebody special will result in problems with other members of the team.
When success is achieved, it is important that the success is attributed to the team rather than assumed by any of the individuals within the team.
It is important to be seen by others in the team as professional and diligent – and an important element of this is to be thought of as someone who will honour commitments of whatever nature or size.
Written and Produced by Keith Warburton
This country profile has been produced to give a short overview of some of the key concepts to bear in mind when doing business with contacts in the Netherlands. It is intended to be an aid to business people who have commercial dealings with counterparties in the country but should not be seen as an exhaustive guide to this topic or as a substitute for more substantial research should there be a need.
With this in mind, we have covered the areas which are key to a better understanding of the cultural mindset underpinning business dealings in the Netherlands and which are, quite often, extremely different from the approach and thought processes associated with business in other parts of the world.
Therefore this briefing note is broken into short, bite-sized sections on the following topics: