Managers in Germany are expected to be technically capable in their respective areas and to show strong, clear leadership.
Although disagreement with a superior will rarely be seen in public this does not mean that Germans are ‘Yes’ men. Subordinates tend to respect the technical abilities of their superiors and this will impact on their willingness to implement instructions. (The interesting corollary of this is that when less technically proficient non-Germans are asked to manage a team of Germans, the non-German can sometimes be seen as lacking the key prerequisite for developing the team’s respect.)
Responsibility is expected to be delegated by the manager to the member of the team who is technically competent to carry out a particular task. The team member then expects to be left to perform the task without undue interference or supervision. Thus instructions need to be clear, precise and above all unambiguous.
People from cultures where managers are expected to develop a closer, more intimate relationship can see the German manager-subordinate relationship as distant and cold. The higher up the organisation people rise the more a sense of the dignity of the position becomes apparent. Socialising tends to be at peer group level rather than up and down a hierarchy.
Written and Produced by Keith Warburton
This country profile has been produced to give a short overview of some of the key concepts to bear in mind when doing business with contacts in Germany. It is intended to be an aid to business people who have commercial dealings with counterparties in the country but should not be seen as an exhaustive guide to this topic or as a substitute for more substantial research should there be a need.
With this in mind, we have covered the areas which are key to a better understanding of the cultural mindset underpinning business dealings in Germany and which are, quite often, extremely different from the approach and thought processes associated with business in other parts of the world.
Therefore this briefing note is broken into short, bite-sized sections on the following topics: