When conducting business in Spain, it is essential to ascertain exactly what type of company you are dealing with.
It is usually possible to put organisations into one of four main categories:
Each of these categories will exhibit somewhat different tendencies but will again have some commonalties. The PYMES and INI companies will exhibit the most traditional characteristics which will include tremendous respect for the position of the boss along with slowness of response and wearisome bureaucracy (especially in the INI group of companies.)
However the key issue which will bind most companies within Spain is the power and influence of hierarchies. In studies done across Europe, Spanish managers interviewed show the highest attachment to the idea of the importance and necessity of hierarchy within an organisation. Hierarchy is seen as a positive rather than a negative and a failure to show respect to any existing hierarchy could be viewed very negatively indeed.
The important fact to take on board with relation to Spanish attitudes to hierarchy is that the respect which is given to the person not to the position or the structure. It is a hierarchy that is based on interdependent relationships rather than on interdependent functions and as such differs from hierarchies to be found in, say, France or Germany.