South Africa:

Tip 11
South Africans expect you to have a good knowledge of the situation on the ground in the country at the time you arrive. They are not there to give you a history lesson or explain the intricacies of the system. If you want to do business in the country, the onus is on you to do the research.
Tip 12
'Affirmative action' policies which promote the development of black talent are in force throughout South African industry. You need to be knowledgeable about this issue and have policies in place to deal with the issue.
Tip 13
One commonality amongst the myriad sections of the South African business community is that they all prize the importance of good, long term relationships. Stress your commitment to a long term involvement in the country. Do not risk being seen as 'fair weather' friends.
Tip 14
Teams can be difficult to build across ethnic divides. This is not only an issue between black and white co-workers but also between, for example, Zulu and Xhosa.
Tip 15
Although a host of different languages and dialects are spoken in South Africa, the common business language is English which is generally spoken to a high standard.
Tip 16
Humour is used by most elements of society as a tension release mechanism and can be used in the most serious of situations to diffuse anxiety.
Tip 17
Punctuality varies across the cultures but can be very elastic.
Tip 18
Women have tended to play a minimal role in business life and although there are signs that progress is being made in this area, it is still unusual to find women in senior management positions.
Tip 19
Dress code still tends towards the formal and it is best to wear conservative, business-formal attire - this applies to both men and women.
Tip 20
Most business entertaining will be done at local restaurants. It is unusual to be invited to the home of a business colleague for a meal.
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