Tip 1
Taiwan is a curious mix of traditional Confucian ethics and rampant capitalism, epitomised by the fierce inter-group rivalries to be found in all areas of the economy.
Tip 2
Most companies in Taiwan fall into the small to medium-sized category and are family-owned concerns focussing on issues which will benefit the business (and therefore the family) in the long run.
Tip 3
As predominantly family-run businesses, most power tends to reside with the head of the family. All decisions should be taken with reference to that person.
Tip 4
Long-term loyalty to the company cannot be assumed unless the employee is a family member. Many younger employees will leave to set up companies in direct competition to their former employers.
Tip 5
Managers tend towards the authoritarian, issuing instructions which they expect to be unquestioningly carried out.
Tip 6
Little initiative is expected from subordinates. Taking unilateral action could be perceived as lack of respect for seniority.
Tip 7
Age brings respect and wisdom. It is advisable to send older representatives of the organisation when trying to establish relationships in Taiwan.
Tip 8
Initial meetings may be primarily for the exchange of pleasantries and the commencement of relationship building. Do not be impatient, let things take their course.
Tip 9
Business cards should be exchanged at the beginning of the meeting. Cards should be presented with two hands and respect shown to the other's card.
Tip 10
Relationships are all-important and business will not flow until and unless good relationships are established. Strive to be viewed as an honourable person by displaying respect, courtesy and patience.