Tip 1
As the future is volatile and uncertain, detailed long-term planning is somewhat irrelevant. The ability to react creatively to changing circumstances is of greater value than such forward planning.
Tip 2
Spanish business culture is varied and undergoing rapid and fundamental changes. Which type of organisation are you dealing with? Do your homework.
Tip 3
Managers are expected to manage. Instructions are given and managers expect them to be adhered to.
Tip 4
Respect is earned through the display of good character and personality. Traits such as sincerity, courage and strong leadership are all appreciated.
Tip 5
Relationships are all important. Internal organisations are driven through these relationships, as are external client contacts. It is essential to work on the development of good long-term relationships even at the expense of some short term 'hits'.
Tip 6
Business organisations tend to be structured along hierarchical lines, but the reporting and power structures might not ultimately closely resemble the paper version. Information, power and delegation might flow along more abstract, unclear lines of relationship and mutual self-interest.
Tip 7
Information is given on a 'who needs to know' or 'who do I want to know' basis.
Tip 8
Meetings are often for the dissemination of information or the issuing of instructions rather than for open debate.
Tip 9
Agendas, when used, will not necessarily be adhered to. They can be seen to stifle creativity and debate.
Tip 10
Although it is important to be punctual, it is far more important to place the correct amount of emphasis on relationships. Therefore, dealing with people is more important than punctuality.

Suggested Reading List...

Doing Business with Spain Paul A Leppert, Roger Bennett and Pablo Villanueva