Tip 1
Malaysia presents the visitor with a myriad of different cultures within its business world. There are, however, certain key similarities which bind the country together.
Tip 2
As Malaysia is very ethnically diverse, try to do as much research on your potential contacts as possible before entering into negotiations - these factors can have a telling impact on how things proceed.
Tip 3
Although the government has positively discriminated in favour of ethnic Malays, the Chinese and Indian business communities still play a pivotal role in the Malaysian business world.
Tip 4
Most business structures tend towards the hierarchical with information flowing to the top and most decisions being made by key senior management figures.
Tip 5
It is important to ensure that you are dealing with the key senior figures as a great deal of time can be spent debating issues with people who may play little part in the decision-making process.
Tip 6
The manager is expected to manage and to make decisions. Subordinates may feel uncomfortable when given vague, non-specific instructions.
Tip 7
Tasks may remain undone, unless specific instructions are issued from the boss - even if it is apparent that the task needs urgent attention.
Tip 8
The boss/subordinate role can be likened to the father/son relationship. The boss is expected to take an interest in the overall well being of subordinates. In return for this concern, subordinates will offer diligence and loyalty.
Tip 9
Individual aspirations are seen as secondary to the needs of the group. Rewards and motivation come from group success.
Tip 10
Meetings can be lengthy, starting with a great deal of relationship- building small talk. It is not unusual for initial meetings to focus solely on non-business related issues.

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